5. Valeriy K. Pot'omkin, Sergey G. Mikhaylov

Trust Risks in a System of Social and Labor Relations Among Modern Enterprise Staff

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Valeriy K. Pot'omkin

Head of Department of St. Petersburg State University of Economics, Doctor of Economics, Professor, Honored worker of science of the Russian Federation

Sadovaya Str. 21, St. Petersburg, Russian Federation, 191023

Sergey G. Mikhaylov

Professor of the Department of St. Petersburg State University of Economics, Doctor of Sociological Sciences, Professor

Sadovaya Str. 21, St. Petersburg, Russian Federation, 191023

We analyze the trust risks in a system of social and labor relations among the staff of a modern enterprise to assess risk mitigation to improve the performance of various social, professional, and status groups of employees.
Aim. The study aims to determine the range of problematic situations in a system of social and labor relations that cause varying degrees of trust among employees when solving socially important problems. We also formulate conditions for the interaction of employee groups when overcoming crises in an enterprise operation.
Tasks. We theoretically and empirically analyze trust risk manifestation in a system of social and labor relations. In addition, we substantiate the need for a conscious perception of employee enterprise operation results and a mechanism for their integration in the self-regulation of crisis management.
Methods. Russian and foreign scientist findings in the field of employee group interaction in overcoming enterprise operation crises serve as the theoretical and methodological bases of study, along with content analysis, involved observation, and expert interviewing of employees at St. Petersburg machine-building enterprises.
Results. This study experimentally determines trust risk factors in a system of social and labor relations, focus and dependency on the managerial decisions at an enterprise, and the perception of production and economic activity by professional, qualification, and status groups of employees. A mechanism for overcoming risks of trust among employees at an enterprise is proposed.

Keywords: trust, staff, employee, risks, behavior, self-control, self-regulation, social and labor relations, capability, stability, performance management


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