6. Valeriy K. Potyemkin

Values of Personnel of Modern Enterprises: Origins, Historical Memory, Focus on Efficiency and Quality of Work

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Valeriy K. Potyemkin

Head of Department of St. Petersburg State University of Economics, Doctor of Economics, Professor, Honored worker of science of the Russian Federation

Sadovaya Str. 21, St. Petersburg, Russian Federation, 191023

This study was conducted at large integrated industrial enterprises and aims to provide a theoretical and empirical assessment of the values held by personnel, which are crucial for improving the efficiency of work.
Aim. The presented study substantiates the correlation between efficiency and quality of work at an enterprise on the one hand and value orientation on new knowledge, skills, proficiency, qualification, and development of novel social and labor relations in the context of the digital economy on the other.
Tasks. The study performs a theoretical analysis of social development at different stages, substantiates the importance of conscious perceptions of enterprise personnel’s value orientations, which have both a direct and indirect effect on the efficiency and quality of work, and determines the divergences in value orientations of different professional, qualification, and status groups of employees.
Methods. The theoretical and methodological basis of the study draws on works of Russian and foreign scientists on the socio-professional personality construct, value orientations of employees in a system of social relations, and operation practices of modern enterprises. The study also uses content analysis, overt observation, expert assessment, and interviews of different professional, qualification, and status groups of employees.
Results. The substance and characteristics of the employees’ value orientations are identified, and their incongruences in the system of social and labor relations of a modern enterprise is determined. It is established that inability and unwillingness to perceive and recognize the values of personnel leads to a crisis and chaos in social and labor relations and, consequently, to the “catching-up development” of enterprises.
Conclusion. Basic studies of the efficiency and quality of work at modern enterprises should include active-objective analysis of personnel involvement in the efficiency and quality of work and should not be limited to superficial examinations of the so-called “human factors.”

Keywords: values, value orientation, enterprise, interests, efficiency, quality, social relations, communications, employee, personnel


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